Frequently Asked Questions

SmartChef is a comprehensive online platform that provides access to thousands of recipes from around the world. We offer both free and premium features to help you discover, save, and share delicious recipes while connecting with a community of passionate home cooks and culinary enthusiasts.

Yes! SmartChef offers a free tier that includes access to our basic recipe collection, the ability to save up to 50 favorite recipes, and create up to 10 personal recipes. For unlimited access and premium features, we offer affordable subscription plans.

Getting started is easy! Simply click the "Sign Up" button to create your free account. You can register with your email address or use your Google account for quick sign-up. Once registered, you can immediately start browsing recipes and saving your favorites.

Absolutely! SmartChef is fully responsive and works great on all devices - desktop, tablet, and mobile. You can access all features through your mobile browser, and we're working on dedicated mobile apps for an even better experience.

To reset your password, go to the login page and click "Forgot Password." Enter your email address, and we'll send you a secure link to create a new password. The reset link is valid for 24 hours.

Yes, you can update your email address in your account settings. Go to Account Settings > Profile Information and click "Edit" next to your email address. You'll need to verify the new email address before the change takes effect.

To delete your account, go to Account Settings > Privacy Settings and click "Delete Account." Please note that this action is permanent and will remove all your saved recipes, personal recipes, and account data. We recommend downloading your data first if you want to keep it.

Each person should have only one SmartChef account. If you need to manage multiple profiles (like family members), we recommend using our upcoming family sharing features. Having multiple accounts may violate our terms of service.

Premium members get unlimited access to our entire recipe collection, unlimited favorites and personal recipes, advanced search and filtering, nutrition analysis, meal planning tools, priority customer support, and early access to new features.

Our Premium subscription is $9.99/month or $59.99/year (save 40% with annual billing). We process payments securely through PayPal, and you can cancel anytime without any cancellation fees.

Yes, you can cancel your Premium subscription at any time from your Account Settings. Your Premium features will remain active until the end of your current billing period. You can reactivate your subscription anytime.

We offer refunds on a case-by-case basis within 30 days of purchase. If you're not satisfied with your Premium experience, please contact our support team at admin@smartchef.pro and we'll work with you to resolve any issues.

To save a recipe to your favorites, click the heart icon on any recipe card or recipe page. The heart will turn red, indicating the recipe is saved. You can view all your favorites in your profile under "Favorite Recipes."

Absolutely! We love when our community shares their culinary creations. Click "Create Recipe" in your account menu to submit your own recipes. Please ensure you have the right to share the recipe and follow our community guidelines.

Our nutrition information is calculated using standard nutritional databases and should be used as estimates. Actual nutritional content may vary based on ingredients, preparation methods, and serving sizes. Always consult with healthcare professionals for specific dietary needs.

We categorize recipes into three difficulty levels: Easy (minimal prep, basic techniques), Medium (moderate prep time, some cooking experience helpful), and Hard (complex techniques, longer prep time, advanced skills required).

Slow loading can be caused by various factors. Try refreshing the page, clearing your browser cache, or checking your internet connection. If the issue persists, try using a different browser or contact our support team.

SmartChef works best on modern browsers including Chrome (latest 2 versions), Firefox (latest 2 versions), Safari (latest 2 versions), and Edge (latest 2 versions). We recommend keeping your browser updated for the best experience.

First, make sure you're using the correct email and password. Check if Caps Lock is on and ensure you're typing in the correct case. If you still can't log in, try resetting your password or contact our support team for assistance.

To report a bug, please use our Contact form or email admin@smartchef.pro with "Bug Report" in the subject line. Include details about what you were doing when the issue occurred, your browser/device information, and any error messages you saw.